Samsung Galaxy Note 7, ki je na policah desetih držav manj kot mesec je deležen množičnega vpoklica s strani proizvajalca. Ugibanja, da je za odpoklic kriva baterija, so sedaj potrjena, saj je Samsung to tudi uradno potrdil.
Uradna izjava Samsunga v zvezi z Galaxy Note 7
Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note 7, we conducted a thorough investigation and found a battery cell issue.
To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7.
For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.
We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible.
Koliko telefonov so že prodali ni znano (številka naj bi bila višja od 400.000), prav tako ni znano koliko telefonov ima dejansko težav z baterijo in bi pri njih lahko prišlo do eksplozije baterije. Kot so neuradno izvedeli pri SamMobile naj bi bila številka manj kot 0.1% in da je težavo enostavno rešljiva z zamenjavo baterije.
Kaj to pomeni za začetek prodaje telefona Samsung Galaxy Note 7 v Sloveniji še ni znano. Skoraj gotovo pa je, da bo telefon dobavljiv kasneje kot je bilo sprva planirano.